Frequently asked questions
HOW DO YOUR JERSEYS FIT?
Our standard jerseys have a classic fit and run true to size. We recommend choosing your usual size. However, if you prefer a looser (oversized) fit, we suggest sizing up.
WHAT IS THE QUALITY OF YOUR JERSEYS AND WHAT DO THEY FEATURE?
Our jerseys are made from premium, breathable, and sweat-wicking polyester fabrics (moisture-wicking technology), perfect for sports or lifestyle wear.
Each jersey includes all the details visible in our photos: club crests (embroidered or heat-pressed depending on the original model), official sponsors, and brand tags.
WHY ARE YOUR PRICES SO LOW COMPARED TO OFFICIAL RETAILERS?
At Apex Jersey, we operate on a D2C (Direct-to-Consumer) model. We work in a short supply chain, directly with our independent partner factories.
By cutting out middlemen, traditional distributors, and the overhead costs associated with physical retail stores, we are able to offer you premium quality at the fairest price.
WHAT ARE THE SHIPPING TIMES?
Each order is carefully prepared by our fulfillment center. Processing and dispatch usually take 1 to 3 business days.
Then, thanks to our optimized international shipping lines, standard delivery typically takes between 7 and 15 business days to arrive at your door.
WHAT IF THE JERSEY DOESN'T FIT OR I CHANGE MY MIND?
Your satisfaction is our priority. We offer a 14-day return policy upon receipt. If the size isn't right or you change your mind, you can return the item (unworn and with its original tags attached) for an exchange or a refund.
⚠️ Please note: Customized jerseys (with specific name or number printing) are made to order and cannot be returned or exchanged, except in the case of a manufacturing defect.
HOW CAN I TRACK MY ORDER?
Once your jersey is shipped, you will automatically receive an email containing your tracking number. You can enter this number on our "Track My Order" page.
Please note that it can sometimes take 3 to 5 business days for the tracking information to activate and update on the carrier's network.
